Ongoing support contacts

Ongoing support contacts

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Does the thought of an IT failure send shivers down your spine? Well, you are not alone, as IT failure and the downtime and lost revenue it creates are some of the most significant problems your business can face.

Indeed, when your IT services are down, employees can be productive, information cannot be shared, and ultimately your customer loses out. That is why you need stellar IT supportive services!

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How our IT support is different

Here at knowit.ie the IT support we can offer your business is different because we offer an integrated solution with ongoing support contacts. That means from the very beginning of any IT process to any updates and improvements that need to be made. We will be there offering advice, recommendations and support.

Our mission is to ensure that your business always has ongoing support contacts, which means you get to speak to the same people, again and again, building a rapport, and their knowledge of your system and needs.

This saves so much time and makes the whole IT support process so much less stressful for your employees, internal IT specialists and management, who can hand over their queries to use and get on with their other responsibilities.

Indeed, we aim to not only have ongoing support at hand for you in any IT crisis but to proactively monitor your systems. Thereby, preventing any potential issues from developing into major problems before they lead to downtime that can cost your company money.



Contact knowit.ie to access ongoing IT support.